EA app won't let me add a game to my library and download it.

Hi,
I recently purchased Game Pass and tried to download Madden NFL 25, but ran into a strange issue. When I attempt to add the game to my library, I receive the following error:

"There's a problem with your download
Something went wrong during your download. Give us a few minutes, then try again."

Then, when I try to download it, I get this message instead:

"You don't have access
We've canceled the download because you don't own this game. To play, go to the Game Hub to get the game."

What’s strange is that this issue only occurs with Madden NFL 25. I was able to download F1 24, FC 25, and Madden 24 without any problems.

The workarounds I tried: Reconnecting my EA and Microsoft accounts, deleting cache files, recovery on EA app, running the EA app as administrator.

I’m trying to figure out whether this is a temporary issue affecting everyone, or if there’s a problem specific to my account.

Any insight or help would be appreciated.