EA App won't open
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Performance When did thi...
Forum Discussion
SOLUTION TO EA DESKTOP APP NOT OPENING: I was also receiving the: We could not find your account info message. After testing some things to get my EA app up and running, the last thing I tried was turning off my firewall. This seemed to solve the problem temporarily, so I recommend this method just to get the app to run. Once the app was opened, I turned my firewall back on, and it seems to be working perfectly fine. I was able to open and run some games as well. If I find any other solution, I will write another reply under your post. Hope this helps!
