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goddani01's avatar
3 years ago

EA crashes my internet connection while downloading any game

Hi , i have been searching for the solution for my problem for a while and i havent found anything.

My problem is similar to this one: https://answers.ea.com/t5/Origin-Mac-Client-Technical/Origin-crashes-my-internet-connection-while-downloading-any-game/m-p/9804746/highlight/true#M101677

My internet is 1gb and when i try to install Fifa my internet goes down , and when i restart my router my internet wont be back for about 45 minutes...

I´ve seen some topics saying that we need to reduce the download limit ,but i am trying to install EA FC 24 and i´ve limited my download do 20mb/s and my internet almost went down... i have a video of it if u need it.

I hope u can help me because i dont want to install games at 10mb/s when my internet is 1gb...

1 Reply

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @goddani01,

    I have actually experienced a similar issue before. It seems that the problem may be due to an overloaded router, where the RAM and CPU are struggling to handle the (high volume of) network traffic. Thankfully, the issue was resolved by applying a firmware patch that was specifically designed for the router.

    To try to assist you further, could you please provide more details about your router? Specifically, I would like to know if it is a modem/router combination provided by your Internet Service Provider or if you purchased it independently. Additionally, it would be helpful if you could provide the model or type of your router.

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