EA Staff (Retired)Hey @BruceGenderz For your saves they should be kept in Document > Bioware > MELE > Saves, If you have saves their then your progress is fine. If not check your Trash bin to see if they are there.
For the issue with launching the game, can you try to recover the app from the option on the top left of EA Desktop?
@EA_Illium OK so after waiting for the game to reinstall. And after it got stuck on "resuming" (see previous comment)... I decided top try the "recover app" button again.
Well now the play button shows up for mass effect le but when I click it, it says "an error on our end caused it to fail..."
What's the error on your end? Will I get to play this game anytime soon?
EA Staff (Retired)@BruceGenderz By chance do you have any security, VPN, proxy server running on the device?
