EA Desktop App - Update installation stucked
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did th...
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Straatford87
DICE Team
DICE TeamHi folks,
If you're still experiencing this issue, could you please create an Error Report and post the ID in this thread? That will help us investigate this bug.
Thanks!
what do you mean by error report and id?@Straatford87nvrmind. i found it and will post shortly.
and yes, the error is still there. haven't been using EA desktop since 6 days now.
Another one for you
46a7f6d1-c8be-41f5-b0cf-c865a85a910a
f819f51d-8fbb-4d78-af09-dea7945cd320
625b97c5-6136-4c61-827d-7500d9fc20c5
- Straatford87
Thanks everyone for sending your ID's. We'll check out what's going on.
- 504dc362-f12e-4adb-8776-5d82186ac50d
Fixed it clearing the Cache a few days ago and this is now back agian.
Clearing the cache fixes it temporarily but every time there's a new Apex Legends update, EA Desktop does not see it, then I have Origin do the update, and afterwards EA Desktop is stuck telling me an update is needed and never completing it.
It either shows as "Update required" and when I try to have it install the update, all I get is "Unable to install
There was a slight hiccup and we couldn’t finish installing Apex Legends. Restart your PC and try again.".10c7d1d2-1896-4fb4-aebb-e289f4ac3376
Or it shows as Download complete, but then just stays stuck there. 60cae2f2-8bf7-482b-a6a8-50eecce0bae1
I've had this behaviour on the last 3 Apex Legends updates that were released.
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