EA Desktop App crashes when launching
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) c48834e7-ae04-44a3-badc-52cc0f868ceb Which client functionality are you experiencing thi...
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I'm having this issue too, but only with an account that is linked to Xbox Gamepass for EA Play. Was working about a month ago but haven't been able to get the app to open without popping up a couple of 'Oof, something exploded' messages.
Now that's interesting, I just tried that myself.
When I first tried EA Desktop, it created an account the same as my xbox account (a hotmail address), but I already had an EA account so I unlinked the new one and linked my Xbox account to the old EA account with a different email address.
I think that's part of the problem.. it probably would have worked better when the EA account has the same email address as the Xbox account.
So I now have 2 accounts.
I just tried starting up EA Desktop with the new EA account (which I don't use) and no crash!
But when I start up EA Desktop with the old EA account that is linked to my XBox account and has EA Play activated, it crashes.
EA_JasonEA SPORTS FC™ Team
In that case, could you try to uninstall EA Desktop and then open the Xbox App, click on an EA game and EA Desktop should install again.
Could you give it a go and let me know if it works @SteelPanther9?
I just tried that, uninstalled EA Desktop, then clicked on an EA game in the Xbox app. Installed the EA Desktop but still getting the same crash and 2 "Oops" windows appearing.
