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Don_Sanchez's avatar
Don_Sanchez
New Traveler
3 years ago
Solved

EA Desktop App gets recorded by GeForce Experience, breaks screenshots/recording

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 8f1f483f-da52-4322-84fb-c85cae72a15d Which client functionality are you experiencing thi...
bug
mac
pc
  • Xerkrosis's avatar
    Xerkrosis
    3 years ago

    Newest Nvidia driver 531.68 finally has it in "Fixed issues". At least according to their changelog "Shadowplay incorrectly getting engaged within EA Play application [4049414]".

    I've already set it with Nvidia Profile Inspector but perhaps someone may check, who hasn't yet.

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @Don_Sanchez,

Many thanks for this report. I also sometimes noticed the GeForce Experience Overlay notification appear when launching the EA app. The report has been passed on to the teams. 🙂

  • CurbiOne's avatar
    CurbiOne
    Seasoned Newcomer
    3 years ago

    Hello, I have exactly the same problem. This bug also prevents renaming a live stream because the keyboard is not recognized.

  • AEIDOLONE's avatar
    AEIDOLONE
    3 years ago
    @EA_Leeuw Why is this still not fixed!? And why is this app out of Beta??
    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      3 years ago
      Hey @BOOGEYMAN-FIN-,

      It looks to be an issue with the Nvidia drivers. Please make sure that your drivers are up to date or reach out to Nvidia for support.

      Thanks.

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