Forum Discussion

Don_Sanchez's avatar
Don_Sanchez
New Traveler
3 years ago
Solved

EA Desktop App gets recorded by GeForce Experience, breaks screenshots/recording

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 8f1f483f-da52-4322-84fb-c85cae72a15d Which client functionality are you experiencing thi...
bug
mac
pc
  • Xerkrosis's avatar
    Xerkrosis
    3 years ago

    Newest Nvidia driver 531.68 finally has it in "Fixed issues". At least according to their changelog "Shadowplay incorrectly getting engaged within EA Play application [4049414]".

    I've already set it with Nvidia Profile Inspector but perhaps someone may check, who hasn't yet.

Don_Sanchez's avatar
Don_Sanchez
New Traveler
3 years ago

How long until this gets fixed? I just had an epic moment in Battlefield, pressed my hotkey to save the instant replay and... nothing. Because the EA Desktop app was being recorded again, instead of the game. This sorta thing has happened to me so many times the past weeks it's ridiculous. Thanks for forcing this app on us upon game launching. No "Maybe later" option, you know, when the biggest bugs have been fixed. No. It just auto-installed itself without any sort of prompt/user input. And now it's ruining paying customer's game experiences. My opinion of EA has never been as low as in the past few weeks...

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
3 years ago
Hey @Don_Sanchez,

It has been passed on to the teams for investigation. Unfortunately is that all we can do via the forums/us. It is up to the EA app dev teams to take a look at this potential issue and roll-out a fix. Unfortunately, we do not have an ETA when this will be.

@ThatLindeliusGuy, thanks for sharing this!

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,858 PostsLatest Activity: 17 days ago