The last game update fixed the problem with the DLCs not being found by the game.
I can now load my game saves again without any error message.
Only the Deluxe version stuff (animal hats, tiki bar etc.) is coming through the XBox Game Pass membership.
Any other expansion packs are purchased/redeemed regularly and marked as "owned"/"purchased". @EA_Darko
Community ManagerAny DLC you have through Game Pass will not work on Origin @RainbowSpeedy.
Only packs you own can be used on both the EA App and Origin.
Darko
Thanks for the advice @EA_Darko
I would like to play any other of the 15 purchased DLCs tho, as none of them are currently recognized by the game.
Community ManagerIs that in Origin @RainbowSpeedy where they are not recognised?
Have you ensured that the Origin account that you are logged into is the same one that you are logged in to on the EA App?
Darko
Correct, @EA_Darko I'm starting the game via Origin.
The DLCs are marked as purchased in Origin.
The DLCs are marked as purchased in the The Sims 4 home screen.
When I click on "continue" on the home screen the error message "you have to purchase 15 DLCs to load this savegame" pops up.
It's the savegame I always use. And when I click on "purchase now" another message pops up with "you're already owning this DLC".
