The last game update fixed the problem with the DLCs not being found by the game.
I can now load my game saves again without any error message.
Correct, @EA_Darko I'm starting the game via Origin.
The DLCs are marked as purchased in Origin.
The DLCs are marked as purchased in the The Sims 4 home screen.
When I click on "continue" on the home screen the error message "you have to purchase 15 DLCs to load this savegame" pops up.
It's the savegame I always use. And when I click on "purchase now" another message pops up with "you're already owning this DLC".
Community ManagerHey @RainbowSpeedy do you have custom content or mods Running?
I'll move your thread to the Origin forums.
Darko
Community ManagerBefore I move it @RainbowSpeedy did you purchase the DLC or get any through EA Play?
Darko
I deactivated all Mods, as mentioned earlier.
I purchased the DLC from a third party vendor and activated it in the EA App via a code. I checked my DLCs again and there are no DLCs coming through the EA Play membership. @EA_Darko
Community ManagerCan I ask where you purchased the DLC @RainbowSpeedy?
Darko
I got the code from a reseller on ebay @EA_Darko
You can find a scan of the code attached to this post.
[Removed by CM]
Community ManagerHey @RainbowSpeedy I would recommend never sharing a code like that on a public forum.
For issues associated with game codes purchased from third-party sellers, you will need to speak with the seller.
Darko
The last game update fixed the problem with the DLCs not being found by the game.
I can now load my game saves again without any error message.
Community ManagerGreat to hear that you got it sorted @RainbowSpeedy.
Darko
