I have been dealing with this for the last hour or so. The desktop EA app is online, it opens as online, it shows as online, but the Sims 4 absolutely refuses to connect and launch as online. Can anyone help me here?
Community ManagerHey Anarchy_J1,
Just checking in, are you still facing connection difficulties with Sims 4?
If you are, please try closing background apps, clearing the EA App's cache, and restarting your device. If the game's online features are still unavailable, please uninstall the EA App, restart your device, and reinstall the app.
It might be worth checking out the following connection troubleshooting steps as well.
Let us know how it goes, thanks!
