EA Desktop crashing graphics driver
Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Performance When did th...
Forum Discussion
EA_Jason
EA SPORTS FC™ Team
EA SPORTS FC™ TeamHi @NaiIer,
That a new issue that I haven't encountered before. I also tried launching the EA app and I did not have any problems.
As I couldn't repro the black screens/crashes and I haven't seen any further reports, it could be a local issue on the PC.
Which GPU are you using and do you have the latest drivers installed?
Another solution could be uninstalling the drivers with DDU and then reinstalling the drivers. Let me know if it works.
@EA_Jason Any update on this? I am running into the same issue.
- EA_Jason
Hey @AnxientDuc,
Sorry for the late reply, I was on holidays for a while.
Do you still experience issues, even when you have the headphones removed from your monitor? I did see some higher crash rates for the EA app for a specific version of the app, on which version are you?
It's January 2024. The same issue these people encountered 3 years ago with no reply or fix watsoever I am now encountering since yesterday.
First, while playing EAFC24 the game crashed giving me these prompts (attached imagaes) and was not able to get past the loading screen.
Then as I tried to foolishly verify the game files (thinking it was an issue with the game) I realized the EA App was unresponsive. After a few times of closing and reopening the app I realized that it was the EA app that was crashing my graphic drivers.
I then made sure I have everything up to date (drivers, app versions, windows, ecc...), even went as far as reimaging my computer to a previous state from a few days ago but nothing.
Opening the app crashes the drivers to a black screen and unresponsive state as soon as I try to type my password in the login prompt.
Please advise on how to solve the problem (if that is possible on our end).
Windows 10 Pro (22H2)
AMD Ryzen 5 3600
Nvidia GeForce RTX 2060 (Driver version 546.65)This happens to me as well in previous 3 weeks...first i thought it's the driver version but it happens on any driver version and only in FC24
