EA Desktop Won't Download since new ssd put in.

Question

Hi everyone, My hard drive died and I had to put in a new SSD.

I didn't get to uninstall the EA app before it died as it just died so now I just switched the new drive and that drive had my XBOX app and EA app on it.

The XBOX app is working fine but the EA app will not let me re in stall it now no matter what I do.

It keeps coming up with an error saying, it is already installed on there on D drive which it is not as that D drive is the drive that died and I took out.

I have searched everywhere to make sure no other files are left behind and i can't find any.

the other error i get is

eaconnect.microsoft.//launch?version=1.0&port=4700 Application not found.

this is driving me insane.

I have tried uninstalling and reinstalling xbox app as well but that doesn't help either.

madrag0n · Answer

@Buzz6996940843&nbsp; Try to uninstall any VC++ and EADesktop app by using this MS tool:&nbsp;&nbsp;https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d
Then try to install latest version EADesktop again.

madrag0n · Answer

If you cannot uninstall / install something, then you can use that MS Tool, regardless of the connected / disconnected SSD / HDD.
You are free to use or not use any software ...
Good luck.

ea_jason · Answer

Hi&nbsp;@Buzz6996940843,

That's what I thought that happened, was hoping it would be something else but alas. You didn't have to fully reinstall Windows as I think that running the Microsoft Troubleshooter would suffice:

https://support.microsoft.com/en-us/topic/fix-problems-that-block-programs-from-being-installed-or-removed-cca7d1b6-65a9-3d98-426b-e9f927e1eb4d

ea_jason · Answer

Hi&nbsp;@Buzz6996940843,

Thank you for the great description!

When you removed all the games for your former hard drive, did you uninstall the games or just remove the files?

If you just uninstalled the games, then please try to clear the cache via the App Recovery program for EA Desktop that you can find in your Start menu.

buzz6996940843 · Answer

I didn't get to uninstall as the hard drive just died.

I tried resetting the pc that didnt work either.

I literally had to put a fresh windows install onto my PC.

I will not be downloading EA ever again as i will not be having to re download all my games again because of this crappy App!

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EA Desktop Won't Download since new ssd put in.

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