Forum Discussion

MTheAuthor's avatar
MTheAuthor
5 years ago

EA Desktop Won't Let Me Download Games

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did ...
bug
mac
pc
choupone's avatar
choupone
5 years ago

This is the exact same problem I've had. I can download games on my friend's account with EA play but just not my own one. Getting tired of seeing this red circle and getting disappointed.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

@choupone 

You can download the games from your friend's account on the same PC? 

  • choupone's avatar
    choupone
    5 years ago

    Yeah but I can't download it on my account

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @choupone 

      You own the membership and it's not being shared to you, right? You're also signing into the correct EA account that has your Gamertag associated with it? You can see your Xbox Gamertag by going to the connected accounts tab at profile.ea.com. 

      • choupone's avatar
        choupone
        5 years ago
        @EA_Blueberry

        No my own EA account has EA play. It's just not downloading. It says on the side that I have EA play and is associated with the right xbox account.

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