Oh I'm sorry, I forgot to specify. The Sims 4 doesn't appear in the EA app at all, I can only start it from Steam and I get an error message.
https://imgur.com/a/nsOm6Sl . I have other games on the EA app that start and works fine. The issue I seem to have is that the EA app doesn't recognize my EA games on Steam. Thanks for answering!
Community ManagerThanks for that info!
It sounds like there's an issue with your Steam account linking that we'll need the live support team to look into a bit further with you- here on AHQ, I wouldn't have access to your account details to take a look.
Please reach out to the live support team through Twitter or Facebook so they can take a look- feel free to attach this conversation when you contact in so the team has something to reference. If you have any issues getting through to live support there, be sure to let me know!
I'm having the same issue and it's March 2023, are your people ever going to fix this issue? I got Sims 4 for free through Steam and it says I have to launch the EA app to play. When I try, either the EA app doesn't launch at all or it gives me an error message and Sims 4 never launches. I got rid of Origin back in November I think and I can't even play Sims 4, this is so ridiculous.
