Forum Discussion

4 years ago

Solved

EA Play App Not Downloading Fast on PC

Hi I have the EA Play app through Game Pass on my PC. I am trying to download Battlefront 2 and it is downloading at around 4mb/s. It cant be my internet I don't think because I did a couple of different speed tests that both came back at 30mb/s https://9apps.ooo/. Any idea what is wrong? Thanks.

bug

mac

EA_Illium
4 years ago
Hi @yashi43 Can you try going through the following steps and check if you see any improvements?

Clear EA App's Cache

Run EA App as an admin

Ensure any Anti-virus or firewall does not limit EA App's performance

Close other running apps on your device

Try using Ethernet over Wifi, or limiting other device usages on wifi.

Thanks!

2 Replies

EA_Illium
EA Staff (Retired)
4 years ago
Hi @yashi43 Can you try going through the following steps and check if you see any improvements?

Clear EA App's Cache

Run EA App as an admin

Ensure any Anti-virus or firewall does not limit EA App's performance

Close other running apps on your device

Try using Ethernet over Wifi, or limiting other device usages on wifi.

Thanks!
RedBekay
3 years ago
Do NOT do this if you're part way through the download. It sets it back to the start and you lose everything you'd already downloaded.
Still the same speed.
This advice was poor. Lost 8 hours of downloading, and about 70GB into the 128GB Jedi Survivor download