EA Play Desktop administator priviledge?
New to EA Play with GamePass PC. Why my game ask for administrator priviledge? I am the administrator of my system. Game is C&C Remastered
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65 Replies
EA_JasonEA SPORTS FC™ Team
Have you also tried creating a new Administrator account on Windows and then running the EA app as an administrator followed by running CnC as an administrator @ToastOfToasty?
same here with jade empire. When I played before with Origin Launcher it worked perfectly. Now with EA Play beta don't, and when i try again with Origin again the same problem!!!
all of them, even i have just upgraded to win 11 because i read that for one user it worked. The game i am trying make to run is Jade Empire
- @EA_Jason Ok! I have just run the game. If anything works try this!:
1.- run jadelauncher.exe
2.- configuration
3.- set as your computer fits
4.- run the game.
It will going to ask for admin privileges, but this time will work.
Then you can run the game direct by clicking the miniature in xbox game app or EA Play beta. It will ask for admin privileges, but will run fine Tried everything I see in the thread plus more to fix C&C Tiberian Sun and Firestorm. Checked the Windows error logs and found...
Faulting application name: EAGEP.exe, version: 12.0.216.5178, time stamp: 0x628e6862
Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf
Exception code: 0xc0000409
Fault offset: 0x000000000007286e
Faulting process id: 0x22ac
Faulting application start time: 0x01d875293acebfa4
Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EAGEP.exe
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll
Report Id: 0e044f3d-1a51-4e40-923d-d554d9e5d48e
Faulting package full name:
Faulting package-relative application ID:
Verified the properties to have compatibility set to "run as admin". All seems to be as it should be. However, EA should be resolving this in the EA Desktop app. Having end-users set things to "run as admin" without vendor guidance should be a red flag and concerning. No cybersec professional would advise an average user to just set .exe to "run as admin" just to play a game. I have zero issues with Xbox (for PC), Steam, Epic, or GOG Galaxy like this one for all my other games.Only one game I own on EA doing this. The newly installed (today) Titanfall has no issues launching. I used Xbox to install a C&C remastered as an EA game, it used Origin, and that too has the same issue. Tried to uninstall, reinstall, and repair. Nothing works EA.
What do you need us as consumers to provide to the support staff that is not in this thread? I am happy to work with you if you can tell me what you need to fix this. Is there a log for the EA desktop you need uploaded?still having issues, tried the troubleshooting in the other thread also
