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RapidAcee's avatar
RapidAcee
New Novice
3 months ago

EA Scammed Me.

I've got the BF1 from Epic Games and today i saw a discount on a shortcut bundle named as ''Ultimate Shortcut Bundle'' The price of 39.99 was crossed out and 10 Euro was written. I bought it. I thought I bought it for 10 Euros, but on the next screen, EA thanked me for my 39.99 purchase. After that, I contacted two different customer representatives for dispute my extra charge. As a result they did not help me in any way. The EA employee told me that this was a special offer for EA or Steam players, but I saw this discount in the game. As a result, I should not be held responsible for EA's pricing mistake. I have probably saved this company thousands of dollars over the years, but they did not help me with the first problem I encountered. I feel scammed.

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi there,

    So sorry to hear about your issues with this purchase! We've looked into this for you- please be sure to check your email for more information.

    Thanks so much for raising this issue to us, if you run into any other problems please don't hesitate to reach out again. 

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