EA Support is not fit for purpose!!!!
So i have the same issue multiple PC Users are experiencing currently..... Been playing the game since the trail with no issues then one day this... I have uninstalled and reinstalled; - The...
Forum Discussion
EA_Barry
Community Manager
Community ManagerIt is likely you are missing specific files, downloading and installing the following should help:
https://www.microsoft.com/en-us/download/details.aspx?id=35
If you happen to have an 'N' Edition of Windows, download and run the following Media Feature Pack, thanks.
https://www.microsoft.com/en-us/software-download/mediafeaturepack
Neither will work;
- DirectX i already have the latest version (yes i reinstalled just to tick the box)
- I'm running Windows 11 (22H2) and Media Feature Pack doesn't appear as an option under Optional features when i follow the instructions
It also can't be missing files as I've been quite happily been playing the game until recently with no issues.
I've also run the SFC /scannow command (as an administrator) to review \ find missing Windows files - there are no missing files.
Looking at the forums and social media this seems to be a widespread issue recently?
I believe it might have something to do with the EAAnticheatservice service.
This service is not running nor can i get it running I've attempted the following for this service; none of this gets the service running again.
- Uninstalling
- Re-Installing
- Repairing
None of this works.
Again this was running previously and appears to have "just stopped".
@EA_Barry Any update? Looking at the socials and discord channels this is not an isolated issue.
a week ago installed app for 1st time no issues starting app
