EAAPP/XBOX accounts linked but no crossprogress, bugged EAhelp web page.

So i linked my xbox account to my ea app account when cross progression was first announced for apex legends, i've also quadrouple checked it several times and its still linked but i havnt received any cross progression stuff from my xbox account into my EA APP account.

The 2nd bug which has always been a problem is the EA HELP section of my account page just has loading symbol that never loads and keep spinning for infinity so i cannot get customer service help or any clarification for my issue and i have tried several different browsers and cannot find any form of e-mail customer service, so i am hoping i can get some help from here?

The lack of customer service is also putting me off spending any money on anything else from EA because i fear i will never have anyway to get customer service for any future issues.

Thanks