Forum Discussion
7 Replies
- EA_Barry2 years ago
Community Manager
Check the links below for connectivity info and help, thanks.
http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
Not solved☹️
Same. did not work for me either
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) EC:10005
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Login
When did this happen? (dd.mm.yy hh:mm) 22.07.23. 22:12
Summarize your bug keeps showing "Login failed" EC:10005
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know
What happens when the bug occurs? cannot login
What do you expect to see? I expect to login to my account to play games
keep showing me error code and won't let me login. It works once when I reinstall the app, and stops working once I quit and try to login again. Tried deleting cache folders, reinstalling Visual C++, don't use any vpn, tied the updater on EA App install location. Nothing worked
Same error
- @EA_Barry non of those troubleshooting worked.
- F5veHand2 years agoRising Newcomer@EA_Barry have had this for 4 hours and this has not helped
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