Re: Error Code 102/122:502fc384

After removing cache files, the game is still not working. When I click on " play " for that particular family, the game returns to the map page.  After that, a small window is shown as game error with this code and suggestions for reopening the game. Idk how can fix this problem, although removing some older mods or ccs. Thank you.

Computer used: Macbook air M3 Sequoia 15.5