error code 14-1632
I am unable to download the EA app; every attempt is blocked with an error message saying "...(error code: INST-14-1632).
Forum Discussion
44 Replies
- EA_Pulsar
Community Manager
Hey @laela321
Have you tried using a different web browser already? Check if your antivirus or firewall is not blocking the downloading process.
I'd also recommend clearing the temp folder. To do this, here are the steps:
Spoiler- Press the Windows + R key to open the run command window.
- Type %temp% in the search box and press OK.
- Press the CTRL + A key to select all files.
- Click the Del key or right-click, then select Delete.
I recently got a new computer, I was trying to install the EA App so I can play Sims on it, however every time I try to install the app is says 'Error Code INST-14-1632'. I tried deleting my temp stuff, but it still won't install. I would really like to play my game, please help!
- Please someone! ☹️
- EA_Pulsar
@miranellwolf Can you run your PC in clean boot mode and then try the installation process again?
Having this same error after trying all of the above suggestions. Feels really silenced considering this error isn't on the common list of error codes.
I just got a PC as well and attempted to download the EA desktop app. Same Issue, same error message. Took my PC into a computer repair place to see if it was my PC even the people there couldnt get it to download no matter what they attempted. This includes all of the recommendations from above as well as many others. I was told that it is likely EA released an update, patch or something that broke the download. Essentially its EA's fault and they currently dont seem to care to fix it.
Same issue here. New PC, unable to install, tried the methods as well. EA at its finest
I also just got a new computer, I have the Player One Computer from NZXT, it's running windows 11. I'm having the same issue with this error code 14-1632, trying to install EA in order to play Sims 4 through steam. It refused to install the EA app even after cleaning the temp files, fresh reboot.
I'd like to note I had a similar issue with trying to play Baldur's Gate on Steam, it claimed I didn't have the runtime installed in order to play, wouldn't install, looked at the files and physically saw it in there, found a application inside the folder and was then able to bypass the strange issue.
I also just bought an NZXT computer last week and I'm getting the same error message. I've also tried all of the troubleshooting steps above with no luck and even took it to get looked at by PC Laptops and they couldn't solve it.
I also just bought an NZXT computer and it won't allow me to download the EA game
