error code 14-1632
I am unable to download the EA app; every attempt is blocked with an error message saying "...(error code: INST-14-1632).
Forum Discussion
I just got a PC as well and attempted to download the EA desktop app. Same Issue, same error message. Took my PC into a computer repair place to see if it was my PC even the people there couldnt get it to download no matter what they attempted. This includes all of the recommendations from above as well as many others. I was told that it is likely EA released an update, patch or something that broke the download. Essentially its EA's fault and they currently dont seem to care to fix it.
@pywdzmjkxfqw @justdireraven verify that folder c:\windows\installer exists or not
and if doesn't exist, create it. this fixed it on my NZXT.
and if doesn't exist, create it. this fixed it on my NZXT.
And how do I do that 😂 @alexisnicole165
So go to your files window and at the bottom left side it should say like C:/ windows. These are hidden files bc they’re essential for running background stuff on your computer but Click that and essentially the file path that SHOULD exist but NZXT seems to have messed up is from there there should be a folder called “installer”. If there isn’t create a new folder and name it installer no capitals or anything. Once you do that hopefully it should work!
- @alexisnicole165 THANK YOU FOR THIS!! I was a little lost, but I figured it out!
(for anyone a little lost: "This PC > Windows (C🙂 > Windows > " and that's where you add the installer if there isn't one)
