Forum Discussion

emya26's avatar
emya26
Newcomer
16 hours ago

Error Code EC:106

I'm trying to download Sims 4 on my new Mac; however, I can't get the EA App to launch. A pop-up appears that it's locked, and when I log in, it says it's wrong. That's not true because on the actual EA Website, I'm able to log in. How am I supposed to unlock the EA App so it can actually launch?

1 Reply

  • I figured it out. You will need to reset your computer password first. Then log into the EA app like you would for your Mac

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.8,233 PostsLatest Activity: 2 years ago