Forum Discussion
4 Replies
- EA_Barry3 years ago
Community Manager
Your download of the app is likely corrupt.
Delete the EAappinstaller.exe and download again from:
Retry installing from the new download.
Thanks.
- wiwarez3 years agoRising Novice
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 02.03.23 20:15
Summarize your bug Installer stuck near to completion and error message "There was a problem starting C:\\Windows\Installer\MSI795B.tmp C:\\Windows\Installer\MSI795B.tmp is not a valid Win32 application." pops up
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Trying to install app for the first time
What happens when the bug occurs? Memory usage ramps up, pc lags and installer shuts down
What do you expect to see? Completed installation
Hello, everytime I try to install the EA app, the error comes up. Installing under admin privileges, on default path and custom one. I don't have any problem installing any other program or game. How do I proceed?
- EA_Barry3 years ago
Community Manager
Check also if you can install to the default location (C:\) rather than a secondary drive (D, E, F etc) if that happens to be the case.
Thanks.
- wiwarez3 years agoRising Novice
Downloaded again and tried installing again, on default location, with no success. Noticed that the .tmp file changes everytime, if that's of any relevance.
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