Forum Discussion
EA_Shepard
Community Manager
2 years ago@VPbedo There may be files on your system from another download, or there is an issue with the EA App install. See if the following work for you. You gotta find all folders and files with the EA App and get them deleted.
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
2 years ago
@EA_Shepard Happy to say this video helped me https://www.youtube.com/watch?v=aIwSthvLJXk
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