Every EA ID is prohibited

I am having this exact issue, and every attempt to find a way to contact EA to get an EA advisor, even following the links provided in this thread, just leads back to the unhelpful EA help homepage. On top of that issue, I've been signed off of my own account for years, and finally find an EA game I want, buy and install it... only to find out my account is banned.... despite having no ban history.... 

(Can someone on the EA team please explain the process of contacting someone through help to help with an ID issue. Step by step please, and then they should try it for themselves. To me it looks like EA accidentally made it impossible to get help with EA ID issues from an actual person.) *Edit I did see that it was explained by EA Barry in the post, but the email and chat to us option needs to be dug up somehow.

I had to choose a completely unrelated topic and even then i couldn't choose the right platform, only mac was available.

Then the EA Advisors can't help you manually change your ID, you need to keep trying until you find something that works. Which is ridiculous. The Advisor in question was a star though Very friendly and helped me as much as they possibly could, but i could tell they are being limited by the company.

mine too

and this happened after talking to an agent ...

before the talk, i couldn't change it to what i wanted because "it was already taken", ok makes sense

then i talked to an agent

and now i get "id contains prohibited words or characters", doesn't matter which one i try, even random ones

i am pretty sure the agent blocked/banned something and now, "they don't know" ...

how ridiculous is that

Just to be clear, I can play Battlefield 6, in which Players can be shot, blown up, stabbed, ran over with a Vehicle, or even killed with a Sledgehammer, but I can't use "[" or "]" in my Nickname because "Special" or "Accented" Characters can be used to harass, be vulgar, or offend someone? Did EA ever consider how petty and out of touch this looks? Nobody but EA does this. Those ( 2 ) Characters in particular are ubiquitous in the Gaming World for Clan Tags. Can't regular Letters and Numbers be used in the same manner? And if there ever was such a case of some delicate person suffering in such a way, why not just have a way to report it and request remediation? Please reconsider your Policy. Thank you.

Hi all, 

I'm going to close this thread to stop it from being necro'd. 

If you're experiencing the same or a related problem or want to start a new discussion, please create a new topic or respond to a more current thread. 

Thank you.