FIFA 19 won't launch from EA app
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 12.02.2023
Summarize your bug I have FIFA 19 and instead of starting the game the EA app starts the config file instead. I select play on that file which then takes me back to the EA App which says the game is already running. I’ve tried repairing and reinstalling the game, as well as the EA app. Still, the issue persists. Game ran flawlessly on Origin but EA just had to force me into downloading their crappy app. Anyone have any ideas how to fix this? Or if maybe EA has some support for this type of thing?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? The game doesn't launch. Just prompts the FIFA config window which brings me back to the EA app if I press "play"
What do you expect to see? I expect my game that I paid money for to run!
Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 12.02.2023
Summarize your bug I have FIFA 19 and instead of starting the game the EA app starts the config file instead. I select play on that file which then takes me back to the EA App which says the game is already running. I’ve tried repairing and reinstalling the game, as well as the EA app. Still, the issue persists. Game ran flawlessly on Origin but EA just had to force me into downloading their crappy app. Anyone have any ideas how to fix this? Or if maybe EA has some support for this type of thing?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Idk
What happens when the bug occurs? The game doesn't launch. Just prompts the FIFA config window which brings me back to the EA app if I press "play"
What do you expect to see? I expect my friggin game that I paid money for to run!
I have FIFA 19 and instead of starting the game the EA app starts the config file instead. I select play on that file which then takes me back to the EA App which says the game is already running. I’ve tried repairing and reinstalling the game, as well as the EA app. Still, the issue persists. Game ran flawlessly on Origin but EA just had to force me into downloading their crappy app.
Anyone have any ideas how to fix this? Or if maybe EA has some support for this type of thing?
Hi @Pvt_Partssss definitely a strange issue, when you have a moment can we try the following and check if this continues?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Connection and Advance Connection Guides
- Restart your device in Clean Boot mode, then just try running the client and game
- Try a new user or admin account
Cheers!
