Fifa 21 trial time is gone

Product: EA Desktop
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 32167
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Fifa 21 trial - I'm only lauch for a few seconds but it counted out 12 minutes from my trial time
When did this happen? (dd.mm.yy hh:mm) 20.04.2021 17:50
Summarize your bug I run Fifa 21 trial only for a few seconds but it counted out 12 minutes from my trial time. That is very unfair...
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Do the same what I did.
What happens when the bug occurs? Already answer.
What do you expect to see? Remaining trial time 9:59.

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I run Fifa 21 trial only for a few seconds but it counted out 12 minutes from my trial time. That is very unfair...