Forum Discussion
It still on preparing for me 😭
- EA_Shepard3 years ago
Community Manager
Hey everyone, If you are still getting stuck on preparing, we need the following info from you. The more of these we have the more logs the team can take a look at as it seems like it is directed to certain games.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip:
- Attach a DxDiag:
- Attach the EA App Error Report ID Here
- 3 years ago
im having the same issue:
- ea app
-blained123
-windows 10
-2060 super
-eu
-external drive-hdd
-1/06/23
-no
- 3 years ago
Any update on the problem? I havent been able to play FIFA 23 for about 2 months now. Thanks EA
- EA_Shepard3 years ago
Community Manager
@UltimateEdgeLord Hey, so I took a look and had not seen one on here. I have seen different steps work for different players and would be more than happy to provide those. I did reach out and ask about it so I'm waiting on an update myself. I will let you know once I have one.
- 3 years ago
software= Ea app
Ea ID= Iamjawad789
Windows OS= Windows 10
GPU AND DRIVER= Amd radeon 5 with lates drivers
Region= Pakistan
SSD OR HDD= SSD
Date= 6/24/2023
Any other error= When not run with administratot the its taking too long to load error comes
screenshot=
PLZ EA HELP ME
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