FIFA 23 - Download stuck at "preparing"
Hello, I have an issue with the downloading of FIFA 23. My dowload is stuck at preparing. I was always using origin before but now I can't because it forces me to install EA app . Please help SOS.
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Forum Discussion
EA_Shepard
Community Manager
Community ManagerHey everyone, If you are still getting stuck on preparing, we need the following info from you. The more of these we have the more logs the team can take a look at as it seems like it is directed to certain games.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip:
- Attach a DxDiag:
- Attach the EA App Error Report ID Here
EA App
FRitaNO
Windows 10
RTX 3060
Indonesia
Internal Drive
SSD
Since April this year
I tried downloading NFS Unbound with the EA Play from XBOX and it have the same problem 'stuck on preparing'
I have downloaded FIFA 23 with this problem successfully through Origin. But I uninstall FIFA 23 recently. When I wanted to downloaded it again the problem still exist.
im facing same problem, like this game has millions of fans, and even the company cant solve this, thats just talking crap i paid almost 15 dollars on the sub and cant even get the game i subbed for
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