FIFA 23 - Download stuck at "preparing"

Nothing works for me, it doesn't download any ea game

The EA app won't download anything. All of my games are stuck on 'Preparing' and never begin the download..

También tengo el mismo problema ya hace 2 días.

TENGO EL MISMO PROBLEMA, YA SON DÍAS Y NADA 

Yessss

Still doesn't work

all other games download except fifa 23

(cm edit removed language)

It still on preparing for me 😭

Hey everyone, If you are still getting stuck on preparing, we need the following info from you. The more of these we have the more logs the team can take a look at as it seems like it is directed to certain games.

• EA App/Steam/Epic:
• EA ID/Steam user ID:
• Windows OS:
• Windows OS version:
• GPU model and driver version:
• Region:
• Are you using an internal or external drive?
• Are you using an HDD or SSD?
• Date this issue started (is it still happening?)
• Any other errors?
• If possible, share a Screenshot or Clip:
• Attach a DxDiag:
• Attach the EA App Error Report ID Here