FIFA 23 - Download stuck at "preparing"
Hello, I have an issue with the downloading of FIFA 23. My dowload is stuck at preparing. I was always using origin before but now I can't because it forces me to install EA app . Please help SOS.
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Forum Discussion
It still on preparing for me 😭
EA_Shepard
Community Manager
Community ManagerHey everyone, If you are still getting stuck on preparing, we need the following info from you. The more of these we have the more logs the team can take a look at as it seems like it is directed to certain games.
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip:
- Attach a DxDiag:
- Attach the EA App Error Report ID Here
im having the same issue:
- ea app
-blained123
-windows 10
-2060 super
-eu
-external drive-hdd
-1/06/23
-no
Any update on the problem? I havent been able to play FIFA 23 for about 2 months now. Thanks EA
- EA_Shepard
@UltimateEdgeLord Hey, so I took a look and had not seen one on here. I have seen different steps work for different players and would be more than happy to provide those. I did reach out and ask about it so I'm waiting on an update myself. I will let you know once I have one.
- EA_Shepard
@UltimateEdgeLord Hey, so I took a look and had not seen one on here. I have seen different steps work for different players and would be more than happy to provide those. I did reach out and ask about it so I'm waiting on an update myself. I will let you know once I have one.
Okay, thank you. I would really appreciate if you kept updating in here.
software= Ea app
Ea ID= Iamjawad789
Windows OS= Windows 10
GPU AND DRIVER= Amd radeon 5 with lates drivers
Region= Pakistan
SSD OR HDD= SSD
Date= 6/24/2023
Any other error= When not run with administratot the its taking too long to load error comes
screenshot=
PLZ EA HELP ME
EA App
FRitaNO
Windows 10
RTX 3060
Indonesia
Internal Drive
SSD
Since April this year
I tried downloading NFS Unbound with the EA Play from XBOX and it have the same problem 'stuck on preparing'
I have downloaded FIFA 23 with this problem successfully through Origin. But I uninstall FIFA 23 recently. When I wanted to downloaded it again the problem still exist.
im facing same problem, like this game has millions of fans, and even the company cant solve this, thats just talking crap i paid almost 15 dollars on the sub and cant even get the game i subbed for
Hello Mr. EA_Shepard I have been having the same issue for the past 2 weeks (since 8/28). Any other updates?
- EA App/Steam/Epic: EA App
- EA ID/Steam user ID:Loganananan
- Windows OS: 11
- Windows OS version: 22H2
- GPU model and driver version: Radeon RX 6750XT Driver: 23.9.1
- Region: US
- Are you using an internal or external drive? Internal
- Are you using an HDD or SSD? SSD
- Date this issue started (is it still happening?) 8/28
- Any other errors? Other errors before hand that lead to this
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