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Peter780's avatar
Peter780
Rising Scout
2 years ago
Solved

Fix for failed game installation (EA App)

Hello EA App users, If you are experiencing failed game installations using the EA App, please make sure that your game library folder is not the default folder set automatically by the EA App. Alwa...
bug
mac
pc
  • Peter780's avatar
    Peter780
    2 years ago
    @TKlarka Can you please disable the EA app in-game overlay? Also, please try to repair The Sims 4 using the EA app and see what happens.
TKlarka's avatar
TKlarka
2 years ago
@Petr780 I have The sims 3 in the C drive in a folder and I can't find The sims 4. There is only EAGames and Electronics Art subfolder. I first had The Sims 4 through Steam, but I canceled that and have downloaded it for free on the EA App and bought additional data discs. I just changed the language to CZ in the registry and the game ran. Today I bought 3 more supplements and it wanted an Update and it never finished, so I gave up after 4 hours of trying and looking for instructions.
Peter780's avatar
Peter780
Rising Scout
2 years ago

@TKlarka  Ok. First of all change the EA App game library folder from the EA App settings to "C:\Program Files (x86)\EA Games" or to "C:\EA Games" as that will help you with some other classic EA titles that don't install well in the default "C:\Program Files\EA Games" location based on my experience with the EA App.

After that, uninstall The Sims 4 and re-install it again from the EA App.

  • TKlarka's avatar
    TKlarka
    2 years ago
    @Petr780 Ok, I did everything and it starts downloading again, then it looks fine.
  • TKlarka's avatar
    TKlarka
    2 years ago
    @Peter780 So it all installed fine and after starting it reports: The game cannot be started. Initialization error at startup. and for now some long code. 😭
    • Peter780's avatar
      Peter780
      Rising Scout
      2 years ago
      @TKlarka Can you please disable the EA app in-game overlay? Also, please try to repair The Sims 4 using the EA app and see what happens.
      • TKlarka's avatar
        TKlarka
        2 years ago
        @Peter780 That fix through the application helped. I am very grateful to you. thanks thanks
    • TKlarka's avatar
      TKlarka
      2 years ago
      @TKlarka Hello, I would like to ask if you know how to play the game in Czech, if a friend has a MAC and not IOS. Reinstalling didn't help. and MAC has no Registry. Thank you for answer.

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