Forum Discussion

MORBIDFUNK's avatar
MORBIDFUNK
2 years ago
Solved

[FIXED] Downloading Apex via EA app - "There's a problem with your download"

i got the problem can't repair my apex on ea app and got notif these problem with your download ea. I already restart app ea, clear cache and a lot the way to fix it but still same. please help 
bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hey everyone, 

    Thank you for the reports. 

    There was indeed an EA app outage last night that affected new downloads or repairs of Apex Legends via the EA app. This issue has now been resolved.

    I'll hereby also close the thread.

grandpaapex75's avatar
grandpaapex75
2 years ago

Keep getting a download error while trying to update Apex in the EA app.  I have uninstalled and reinstalled both EA app and Apex Legends and tried running as admin to no avail!  What gives?

  • TheRedLion93's avatar
    TheRedLion93
    2 years ago

    Hey @grandpaapex75 

    Try going to EA Support to see if that should resolve your issue.

    Seems like you properly did one of the steps that would require for this situation to work.

    • grandpaapex75's avatar
      grandpaapex75
      2 years ago

      Thanks.  I just sent support an email.  Not sure what the issue is.  It isnt giving me the actual error is just says Download error and pauses the download.

      • TheRedLion93's avatar
        TheRedLion93
        2 years ago
        @grandpaapex75


        No problem at all. Get back to us if you have any other questions.
  • Vagab0ndCaleb's avatar
    Vagab0ndCaleb
    2 years ago

    I'm getting the same error..mine says "Something went wrong with your download. Give us a few minues, then try again." Did you get the same error? My game was working earlier today, and then I tried to launch it like an hour ago and it said my files were corrupted. Whenever I try to download, I get the error message. I'm guessing it's some problem with EA app...It will probably start working soon.. Try clearing your cache and make sure to run EA app as an admin.

    • MORBIDFUNK's avatar
      MORBIDFUNK
      2 years ago

      ayy m8 i got the same prob. ewh

      • Vagab0ndCaleb's avatar
        Vagab0ndCaleb
        2 years ago

        TRY SWITCHING TO STEAM?? I almost have finished downloading on Steam, so hopefully that works. But as far as I know I still can't download on EA app ☹️

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