[FIXED] EA Games via Steam/Epic-Failed to Start/Missing - Feb. 9, 2024

• Your EA ID/Username: codebr4kr
  
• Did you buy the game via Steam or Epic: Steam
  
  
• The names of the games that give the error (please just name a handful): Garden Warfare 2
  
  
• The date when this issue first started: 2/10/24
  
  
• Your EA app Error Reporter ID (provide it in this thread): Purchased game through Steam. Click Play in steam. After clicking Play in Steam, we saw account login and created a new account. After completing account creation, clicked Play, then EA launcher was delayed then we received an error/crash report. Don't recall the details of error. Closed windows and re-attempted to click Play in Steam.  EA login/create account window came up and it successfully logged into EA. When we arrived at the home screen for EA and checked our Library, we had no games showing there.

• Your EA ID/Username: NitrexPT
  
• Did you buy the game via Steam or Epic: Steam
  
  
• The names of the games that give the error (please just name a handful): The Sims 4
  
  
• The date when this issue first started: 02/10/2024
  
  
• Your EA app Error Reporter ID (provide it in this thread): "EA app crashed unexpectedly"

Hello all,

The EA app teams have informed us that the issues causing missing EA games/DLCs in the EA app, or when purchased via Steam/Epic, are now resolved. You should be able to locate your games/DLC again, whether bought through us at EA.com/EA app/Origin, or Steam/Epic.

Please restart your device along with the EA app, Steam or Epic. After doing so, check if the issue persists and let us know in this thread. Alternatively, you may also clear the cache for the EA app, Steam, and Epic Games Launcher, or perform a repair of the EA app.

However, the issue of the EA app crashing, resulting in the "The app crashed unexpectedly" error, is still under investigation. Please report this specific error in the designated thread here.

Thank you.

Previous accepted res.

Yep could download my purchases and make others and download again.

I bought FC24 from Epic Games 2 months ago, but the game does not load, when I click on the library, it is directed to the EA platform. I'm getting something went wrong error. Epic Games ea application is up to date and I completely deleted it and reinstalled it. All my files are up to date, Windows is up to date, there is no problem in that regard. And there are many people experiencing this error, it is said that there is a problem with the servers. But for most people, this problem went away after a few hours or a few days. Even though 2 months have passed, it still hasn't passed. When I go to ea.com and click on the links to my accounts section, there is no section called Epic Games. Normally it connects from here. Does this mean my Epic Games account has been paired with another EA account before? If you see it matches the account, I logged into the account with all emails but couldn't get through. Please help me, I can't contact the authorities. Some people even wrote to ea support like this and sent it back. If you cannot find a solution to the problem, refund my money. I've been suffering for months, please help! (Please specify the part you do not understand, I used translation)

I bought battlefield 5 on steam and it literally wont launch i feel like ive tried everything but it still wont work..

it says that failed to launch game after it requests admin permissions, which ive already granted both the game and launcher admin perms in the properties. I already reinstalled twice, verified files millions of times.

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 164667782
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 27.12.23
Summarize your bug My game DEADSPACE and DLC doesnt appear on EA APP library
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Whenever i run EA APP and go to my library all my games are shown except for DEADSPACE all my games were purchased on STEAM STORE too
What happens when the bug occurs? EA APP library doesnt show an especific game
What do you expect to see? I want to see my game (DEADSPACE) in my library as my others and run it so i can exchange my DLC that i purchased

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Hi,

I bought a videogame (DEASPACE) on Steam platform, this game does not appear on my EA APP library as the other games i already bought.

Then i bought DLC of DEADSPACE on EA STORE so as i mention before now i can not run the game and DLC neither.

I submitted a lot of tickets asking for support but didnt geat any solution.
I dont know if someone is taking care of my issue
I dont know in which part of process my issue are
I dont know what are the progress of my issue
I dont know how to escalate this issue to someone who can give me a solution

The only thing that i know is that i bought a game and DLC 2 months ago and i cant run it on EA APP

Hey putting this out there for everyone on the thread...

Had a word with EA support about the same.

Errors Showing up:
- App Unexpectedly Crashed
- ActivationUI.exe Error (Error Code: 0xc000007b)

Basically none of the EA apps are launching as the server is down and there has been an internal error... It's been 4 days since the problem and there hasn't been a fix out for it yet. 

Reference 1: https://twitter.com/EAHelp/status/1756262388402204678

Reference 2: https://answers.ea.com/t5/Bug-Reports-Technical-Issues/AWARE-quot-The-app-crashed-unexpectedly-quot-error-in-EA-app/m-p/13466906

Communication with the EA Support: 
- EA Studio Team is working on a fix and trying to figure out the issue.
- No estimated date for fix
- Some PEOPLE have been impacted, while some have not.
- Some GAMES have been impacted while some games have not.

- Once the UPDATE for the "EA APP" is resolved and launched everything should be back to normal.

Example: 

I bought BF1 (Battlefield 1: Revolution) - Steam, and the game does not seem to run/launch

I also bought NFS: HEAT (Need For Speed Heat) at the same time as BF1 and NFS is working perfectly fine.

Hope this helps everyone who is confused.👍🙂