Forum Discussion

HAYWIRE79's avatar
HAYWIRE79
New Scout
2 years ago
Solved

[FIXED] Notification Settings NOT saving

..

  • Hey everyone!


    Just wanted to give you a quick update on the situation. It looks like the problem with the EA app, where the notification settings wouldn't save, has been fixed.


    Could you please check if the issue has been resolved for you too? Just drop a comment in this thread and let us know.


    Thanks a bunch!

10 Replies

  • @HAYWIRE79 happens to me too, the settings go back to their default regardless of the options I pick. The quality of this app is below a dumpster
  • Steps to Reproduce:

    1. Open the EA App for Desktop, Windows 11.
    2. Go to the Settings - Application - Notifications.
    3. Uncheck the boxes under "In the app". There is no Save button, so not much else you can do to confirm your intention to not receive Notifications from the EA App.
    4. Click on a different page, for example, Download
    5. Go back to Application

    Expected Result:

    • The boxes under "In the app" are turned off

    Actual Result:

    • The boxes under "In the app" are turned on

    REPORT ID

    419e34a9-5191-4d16-9919-6eb27e514b43

  • I can't even find a registry setting to override this. Forced popups are ridiculous. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @HAYWIRE79 @Ide_3_3u

    Good one, thanks for passing it on. Noticed that I was able to reproduce this issue as well.

    Will share it with the teams!

  • Raebug34's avatar
    Raebug34
    Seasoned Novice
    2 years ago

    It also wont save my application settings and I think this may be why It wont let me download my Sims 3 expansion packs. I can only get the base game. Please help!

  • I'm getting this too.  Also, yesterday I set the app to NOT automatically open on startup.  Today, mysteriously, that setting has been turned back on again.  So, the app turns on without permission and it sends me sales notifications without permission.  

  • Having this problem today. I untick all the boxes in the Application Notifications settings, leave the tab, and by the time I go back to the tab they are all ticked again. Very very frustrating as there doesn't seem to be a way to disable the popups at all, and I was forced to install the app to play a game I already bought.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey everyone!


    Just wanted to give you a quick update on the situation. It looks like the problem with the EA app, where the notification settings wouldn't save, has been fixed.


    Could you please check if the issue has been resolved for you too? Just drop a comment in this thread and let us know.


    Thanks a bunch!

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