Community ManagerHi, until today I've had no issues with the EA app. However, today when trying to open the App I get the error message "EA App Crashed Unexpectedly" as per the attached screenshot.
I've looked online at various solutions but nothing has worked - eg I've tried various options such as clearing the cache, deleting the Electronic Arts folder, changing compatability and running as administrator. I managed to get to the log in screen but then it crashed once I'd entered my credentials.
Please advise if there is a general issue with EA and, if not, what I can do to open EA
CM edit: edited title for clarity.
I'm having the same issue and it started today. Every time I open the app it crashes and tell me something went wrong and needs to send a crash report and restart.This is infuriating because we can't play any games from that app if we are not connected. I tried reinstalling, cleaning cash and all the other solutions I could find and nothing works. Please fix this EA!
EA ID/Username: Anika30
Timestamp for when the issue first occurred (date/time): 6:30 pm Feb 7
Country/Region where you're in: Canada
Exact text or screenshots of error message (if any): https://gyazo.com/0505150be5a8c21a834d1fb62fd81d78
Error message (if any): App crashed unexpectedly, we ran into a problem, restart app.
When does the error occur (opening the EA app, starting a game via the EA app, Steam, Epic, or during gameplay?): as soon as I double click the icon to open the app
What is the current version of your EA app (check here on how to see this): Can't do that cause the app does not even open
*Edit: if you can't open the client, you can't check this. That's okay!
Om am trying to load it via Epic games app, but even that won't load my games since it needs to connect to EA...I'm ready to cancel my subscription to EA play if they don't resolve this by end of the week...
