Community ManagerHi, until today I've had no issues with the EA app. However, today when trying to open the App I get the error message "EA App Crashed Unexpectedly" as per the attached screenshot.
I've looked online at various solutions but nothing has worked - eg I've tried various options such as clearing the cache, deleting the Electronic Arts folder, changing compatability and running as administrator. I managed to get to the log in screen but then it crashed once I'd entered my credentials.
Please advise if there is a general issue with EA and, if not, what I can do to open EA
CM edit: edited title for clarity.
Edit: Playing in the Offline Mode does not work for me.
No fix has worked including clearing cache, offline mode, clean rebooting, and reinstalling the EA app.
EA ID/Username: 3DVU
Timestamp for when the issue first occurred(date/time): 2:00 P.M. CST 02072024 and 9:30 A.M. 02082024
Country/Region where you're in: USA
Exact text or screenshots of error message (if any):
Error message (if any): The App crashed unexpectedly. I don't use Mods or CC, so it's not related to that.
When does the error occur (opening the EA app, starting a game via the EA app, Steam, Epic, or during gameplay?): It happens while trying to launch the EA app.
What is the current version of your EA app (check here on how to see this):
*Edit: if you can't open the client, you can't check this. That's okay! It should be current. I uninstalled and reinstalled the app yesterday.
