Forum Discussion

DanielGrec's avatar
DanielGrec
4 years ago

Friends list doesn't load in EA Desktop app, but works on Origin.

As the title says, EA Desktop does not load the friends list but displays a message that says "An error occurred and your friends list could not be located. Try again soon.". This has been happening ...
bug
mac
pc
EA_Jason's avatar
EA_Jason
Icon for EA SPORTS FC™ Team rankEA SPORTS FC™ Team
4 years ago

Hi @DanielGrec,

I want to double check what is causing this problem for you. 

The first thing that we can try is to launch Origin, log in with your account and check if the friends list is appearing for you. 

Give it a go and let me know the result. 

jmmontoro's avatar
jmmontoro
New Traveler
3 years ago

EA Desktop left beta and is set to replace Origin in less than 3 months, but this is still happening.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.6,674 PostsLatest Activity: 2 hours ago