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I have just spent another hour talking to support, every time we go round in circles asking me to follow the same steps:
Reset the app
check your internet connection (err how would I be able to chat if I had no connection to the internet)
disable non-M$ services.
run with elevated priviledges
strangely they never asked me to check my firewall, but I disabled it anyway.
Once again, I ask this to be escalated.
Once again, they tell me to keep an eye on their twitter account:
Meanwhile I am unable to connect with my gaming friends on any EA games and use the software that I already paid for.
Considering that there was no issue with this on Origin, and they got rid of that without fixing this which I logged with them a year ago I am wandering who is in charge of this mess?? Perhaps they need to get a role more suited to their lack of ability.
I'm mad they are now going to be forcing this broken app onto innocent people. Can't wait for the flood of people complaining about this issue, that EA have been so happy to ignore.....
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