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OrangeKiwiLMB's avatar
3 years ago

Game not detecting add-ons

Product: EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 8fc61ed1-fd7c-4b86-8eb9-b598f2502b41
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 31.07.22 10:00
Summarize your bug When launching the Sims 4, says the expansion packs are not downloaded but when I look at EA Beta add-on page, they're all installed.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase and install new expansion. Launch game.
What happens when the bug occurs? Can not load any saves with data from any add-ons
What do you expect to see? Should just install and allow me to play as intended.

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