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copycatfoot2023's avatar
copycatfoot2023
Seasoned Newcomer
1 year ago

Game Not Launching

Every time I try to launch my game from Steam to EA, as its "preparing the game" it always has an error pop-up asking me to restart the game or reset my password. I have done both multiple times. I have reset my EA password, I reset my Steam password, I rebooted both apps, I even logged out and back in. Then I tried restarted and updating my computer, which also failed to help. What do I do?

2 Replies

  • I've had the same problem, and from what I've seen, there simply is no solution. It's been a problem ever since EA replaced Origin with the new launcher, and has yet to receive any sort of fix. Support will not help you. I'd suggest acquiring a refund, if it's still available.

  • copycatfoot2023's avatar
    copycatfoot2023
    Seasoned Newcomer
    1 year ago

    That sucks, thank you for letting me know its not just me. 

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