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1 Reply
- EA_cuervo10 months ago
Community Manager
Hi @mazrol,
I looked at the screenshots you shared, and it seems that you purchased the Premium Pass for the games only, which doesn't include the base game. As you don't own the base game, it will not appear in your library. If you want to request a refund, please feel free to contact EA Help Support. Otherwise, you can purchase the base game, and you will have access to the game and Premium Pass as you have already purchased them.
Thanks,
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