Forum Discussion
EA_Shepard
Community Manager
2 years ago@OmarAhmedovic When this happens it typically comes down to a cached problem somewhere. Not always but more often than not. If it happens with another game or still happening do the following - Once down, resume the download again. I've done this a few times for this and other issues that crop up and they seem to help.
Pause the download/update
Close the EA App
EA App's Cache (Top Left Menu > Help > App Recovery)
Keep the download paused
Delete Windows Temp Files
- First, make sure you close as many programs as you can
- Press the Windows key + R, go into the file explorer
- Type in %temp%, and hit Enter
- Delete everything it allows you to delete
- Reboot the PC
Optional Registry clean-up
- install CCleaner (it's free) from here
- Run Registry cleaner
- Click review selected issues
- Do you want to back up? No
- Click Fix all selected issues
SDKitty
2 years agoNew Rookie
I have done the Temp. Files but I can try again later. I did notice an odd thing though. Why are my said expansion packs and stuff pack, sperate from "The Sims 3" manage add-ons list? I do have a screenshot, so I'll edit my post after I get back.
SDKitty