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Huziinator's avatar
2 years ago
Solved

Games library never loads

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) aa8a16f9-5731-40ea-a13e-3e60386756d9 Which client functionality are you experiencing thi...
  • EA_Poppy's avatar
    2 years ago

    Hey @Huziinator,

    I can imagine it must be frustrating having to clear the cache every time you try and access your games in the EA app.

    Can you try the troubleshooting steps below and see if that solves the issue for you?

    If none of these steps help, try reinstalling the EA app as well.

    -Poppy

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