Hacked ea account
Please help, My account has been hacked for days, I've tried to contact through contact us even sent many times. My email was changed by a hacker and I can't do anything else
Forum Discussion
1 Reply
EA_LannaCommunity Manager
Hi rekxrp0voffx,
Are these the steps you've been using to connect with them:
- Open this guide 'What to do if your EA Account was hacked': This will open a guide that will share some tips.
- Scroll to the Bottom: At the end of the guide, you’ll find the “Contact Us” button. Click to start your support request
- Login or Continue as Guest: The next step will ask you to log in to your EA account. If you can't log in, you'll also see the option to continue as a guest.
- Fill Out Your Info: Enter your details, select from the available topic options, and give a description of the issue. If the topics available don't match your issue, that's ok. The context you add to the description field will help clear things up.
- Submit Your Ticket: After filling out the form, hit “Submit Ticket.”
- Choose Your Contact Option: Pick from the available contact options, and our support team will be ready to help.
- EA_Lanna
