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bbrontosaurus's avatar
2 years ago

Half of my Games are not own anymore

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) Games are saying that I don't own them no more
Which client functionality are you experiencing this bug with? Browse Games
When did this happen? (dd.mm.yy hh:mm) Just saw it 23/12/2023
Summarize your bug I saw that it's saying that I don't own half of the Sims 4 games that I paid for?
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Give me back the games that I paid for
What happens when the bug occurs? Please fix it and updates it
What do you expect to see? All my Sims 4 games back

My photo

2 Replies

  • @bbrontosaurus, have you recently uninstalled and then reinstalled The Sims 4? If so, some of your eps, stuff packs etc may have been deleted in the process? Hope this helps xx

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