Forum Discussion

itz_simis's avatar
itz_simis
New Novice
1 year ago
Solved

Help me my Fifa dissapeared

Help me my Fifa 23 was deleted from my library im on the right account because when i go to downloads it was downloaded now it acts like i have never bought it :")
pc
technical issues
  • EA_Leeuw's avatar
    EA_Leeuw
    1 year ago
    @itz_simis Hi,

    I briefly checked your EA Account, which is not something we usually do through the forums, and I can confirm that FIFA 23 is not registered to this account. It’s likely registered to another EA Account. If you think you might have multiple EA Accounts, I recommend reaching out to EA Help at https://help.ea.com.

    Hope this helps.
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
1 year ago
@itz_simis Hi,

I briefly checked your EA Account, which is not something we usually do through the forums, and I can confirm that FIFA 23 is not registered to this account. It’s likely registered to another EA Account. If you think you might have multiple EA Accounts, I recommend reaching out to EA Help at https://help.ea.com.

Hope this helps.
  • itz_simis's avatar
    itz_simis
    New Novice
    1 year ago

    Okay I will check and keep you updated because i miss that game alot ☹️.

  • itz_simis's avatar
    itz_simis
    New Novice
    1 year ago

    I will check every gmail i ever had and see if i have missed something.

  • itz_simis's avatar
    itz_simis
    New Novice
    1 year ago

    I bought it from a store so thats why i didn’t recieve an email but i have a serial number of that fifa: *snip* if that helps 

    CM edit: removed game code.

    • EA_Leeuw's avatar
      EA_Leeuw
      Icon for Community Manager rankCommunity Manager
      1 year ago
      @itz_simis Hi,

      I've removed your serial code from the boards because it's not a good idea to share it publicly, even if it might already be redeemed. Unfortunately, there's nothing we can do to help through the forums, as I mentioned in my previous post. Please contact live support for further assistance.

      Thanks.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 6 minutes ago
8,925 Posts

Recent Discussions